herTRAINER Terms of Service

Last updated: June 27, 2026

Welcome to herTRAINER. These Terms of Service ("Terms") explain the rules for using our website at hertrainer.app and the herTRAINER mobile app. By using the website, joining our early-access list, or creating an account, you agree to these Terms.

If you are under 18, your parent or guardian must read these Terms with you and agree on your behalf. If you are under 13, your parent or guardian must create the account and agree to these Terms.

If you do not agree to these Terms, do not use the service.

1. About herTRAINER

herTRAINER is a website and mobile app for female athletes ages 11 to 18. It includes:

• Daily challenges in fuel (nutrition) and movement (training)

• Recipes and educational articles

• Two AI coaches (Avery and Jordan) you can chat with

• A calendar and streak system for daily accountability

herTRAINER is operated by herTRAINER (herTRAINER LLC) ("we," "us," "our"), based in the United States.

2. Early access and the website

Our website at hertrainer.app lets you join an early-access list by submitting your email address. Joining the list is free, creates no account, and is not a purchase. We will email you launch updates and an invitation when the app is available. You can unsubscribe at any time using the link in any email. How we handle your email is described in our Privacy Policy.

3. Who can use herTRAINER

3.1 Age requirements

You can use herTRAINER if you are:

• Between 11 and 18 years old, AND

• Your parent or guardian has agreed to these Terms on your behalf (required if you are under 18)

If you are under 13, a parent or guardian must create and manage your account directly. See our Privacy Policy for details on parent-managed accounts.

3.2 Account information

When you create an account, you agree to:

• Give us truthful information about yourself (name, age, sport)

• Keep your password secret

• Tell us right away if your account is being used by someone else

• Not let anyone else use your account

If we find out that your account information is false or that you are not eligible to use the app, we may suspend or delete your account.

4. What you can and cannot do

4.1 Acceptable use

You agree to use herTRAINER only for its intended purpose: improving your training, nutrition, and athletic habits.

4.2 Things you may not do

You may not:

• Use the service for anything illegal

• Try to hack, break, reverse-engineer, or disrupt the service

• Use the service to harass, threaten, or impersonate anyone

• Create fake accounts or pretend to be someone you are not

• Use the AI coaches to generate harmful, deceptive, or inappropriate content

• Scrape, copy, or republish our content (challenges, recipes, articles, coach responses) for commercial purposes

• Try to access another user's account or data

• Use automated tools (bots, scripts) to interact with the service

If you do any of these things, we may suspend or delete your account immediately and without warning.

5. The AI coaches (very important to read)

herTRAINER includes two AI coaches: Avery and Jordan. They are powered by artificial intelligence. They are NOT:

• Doctors

• Registered dietitians

• Certified athletic trainers

• Licensed therapists or counselors

• Medical professionals of any kind

The coaches give general guidance based on what you tell them and what we have programmed them to do. Their responses are educational and motivational. They are NOT medical advice. They are NOT individual nutrition prescription. They are NOT a substitute for professional medical, nutritional, or athletic training advice.

You should not rely on anything an AI coach says for medical decisions. If you have a health condition, an injury, an eating disorder, or any concern about your physical or mental health, talk to a qualified human professional.

If the AI coach ever says something that worries you, or if you are experiencing a health emergency, contact a parent, a doctor, or emergency services.

6. Medical, fitness, and nutrition disclaimer

herTRAINER provides general information about training, nutrition, and athletic habits. The service, its content, and the AI coaches are for informational and educational purposes only.

Before starting any new exercise program or making changes to your diet:

• Talk to a parent or guardian, especially if you are under 18.

• Talk to your doctor or a qualified health professional.

• If you have an injury, a medical condition, an eating disorder, or any concerns about your physical or mental health, do not start any program in herTRAINER without medical clearance first.

You assume all risk of injury from following any guidance in the service. herTRAINER, its operators, and its content contributors are not responsible for any injury, health condition, or adverse outcome that results from using the service.

If you experience pain, dizziness, shortness of breath, or any other warning sign during a workout, stop immediately and seek medical attention if needed.

7. Your content and data

7.1 What you give us

When you use the service, you give us limited information (per the Privacy Policy): your profile data, your progress, the messages you send to the coaches, and, on the website, your early-access email.

7.2 What we do with it

We use your information only to run the service and improve it. See the Privacy Policy for the full details.

7.3 Coach messages

The messages you send to Avery and Jordan are stored to give the coaches memory and context. You can delete your message history at any time by deleting your account (Profile, Account, Delete Account).

7.4 Content ownership

You own anything you write into the app (profile information, coach messages, profile picture). We own everything we create (the app and website design, the challenges, the recipes, the articles, the coach personas and their responses, the brand).

By using the service, you give us a limited license to use your content only as needed to provide the service to you. We do not use your content for any other purpose.

8. Subscriptions and paid features

herTRAINER is free to use for the core challenges and features. Some features may require a paid subscription in the future ("Pro features"). When paid subscriptions launch:

• Pricing and billing terms will be presented clearly before you subscribe.

• Subscriptions will be billed through Apple's App Store or Google Play (the standard mobile billing systems).

• Cancellation works through your App Store or Google Play account settings.

• Refunds are subject to the App Store or Google Play refund policy.

Currently, you can join a waitlist for Pro features. Joining the waitlist does not create a paid subscription. We will email you when Pro launches.

9. Push notifications

If you enable push notifications, we will send you reminders related to your challenges, streak status, and weekly recaps. You can turn off any or all of these in Profile at any time.

We will not send you promotional or marketing push notifications without your explicit opt-in.

10. Deleting your account

You can delete your account at any time from Profile, Account, Delete Account.

When you delete your account:

• All your data is permanently removed within seconds

• There is no grace period or undo

• You can create a new account later, but it will start fresh

We may also delete your account if you violate these Terms (see Section 4.2) or if your account is inactive for more than 24 months, with prior notice.

11. Service availability and changes

We do our best to keep herTRAINER running smoothly, but we cannot guarantee the service will always be available, error-free, or perform exactly as expected. We may:

• Take the service offline for maintenance with as much notice as we can give

• Change or remove features as the product evolves

• End the service entirely with at least 30 days advance notice (in which case we will help you export your data if you want it)

12. Disclaimers

The service is provided "as is" and "as available," without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including:

• Warranties of merchantability

• Warranties of fitness for a particular purpose

• Warranties of non-infringement

• Warranties that the service will be uninterrupted, secure, or error-free

• Warranties about the accuracy or reliability of any content or coach responses

This does not limit any rights you have under consumer protection law in your jurisdiction.

13. Limitation of liability

To the fullest extent permitted by law, herTRAINER and its operators are not liable for:

• Indirect, incidental, special, or consequential damages

• Lost profits, lost data, or business interruption

• Personal injury or property damage that results from using the service or following its guidance (see Section 6)

• Any amount greater than the amount you have paid us in the past 12 months (or $50, whichever is greater) for any claim related to the service

Some jurisdictions do not allow these limitations, so they may not apply to you.

14. Indemnification

If your use of the service causes us to be sued or to incur damages (for example, you violate someone else's rights through your use of the service), you agree to indemnify and hold us harmless from those claims, including reasonable attorney fees. This does not apply if the harm was caused by our willful misconduct or gross negligence.

For users under 18, this section applies to the parent or guardian who agreed to these Terms on your behalf.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law principles.

Any dispute arising from these Terms or your use of the service will be resolved in the state or federal courts located in Texas. You consent to the personal jurisdiction of those courts.

16. Changes to these Terms

We may update these Terms as the product or the law evolves. When we make a meaningful change:

• We will update the "Last updated" date at the top.

• We will notify existing users via email and an in-app message before the change takes effect.

• For changes that materially affect your rights, you may need to accept the new Terms to keep using the service.

If you do not accept a meaningful change, you can stop using the service and delete your account.

17. Other important things

• Entire agreement. These Terms, plus the Privacy Policy and any other policies linked in the service, are the entire agreement between you and us about your use of herTRAINER. They replace any earlier agreements.

• Severability. If any part of these Terms is found to be unenforceable, the rest of the Terms still apply.

• No waiver. If we do not enforce a part of these Terms in one situation, it does not mean we give up the right to enforce it in another situation.

• Assignment. You cannot transfer your rights under these Terms to anyone else without our written permission. We may transfer our rights (for example, if the business is sold) without notice to you.

18. Contact

Support questions: support@hertrainer.app Legal questions: support@hertrainer.app

For questions about these Terms or to report a concern, email support@hertrainer.app with a clear description of your concern. We will respond within 5 business days.